Return Policy/Delivery Policy

Fur items can only be exchanged as no refunds permitted.

Thank you for visiting Girls Night Out London. Upon payment via the website, all use and transactions made are conducted under the following terms and conditions:

 

Refund/Exchanges Policy

 

As all pieces are handmade, we do not permit refunds

We allow exchange only for store credit; change in size or changes in colour.

With limited exceptions, we do not provide prepaid return labels; you are responsible for covering shipping costs to return.

  

Clients who wish to request an exchange, must return all items within 14 days after receipt. This must be requested via email and your orders must be sent using a trackable delivery service. Girls Night Out London must be notified of your delivery information and tracking ID.

 

Please be sure to send us your item(s) back in full accordance with our Return Policy:

  • Items must be returned within 14 days of receipt.
  • Items must be unworn, unwashed.
  • Items must have all tags attached.
  • Underwear and swimwear can only be returned if the hygiene seal has not been removed.
  • Beauty products and accessories cannot be returned for hygiene reasons.
  • Shoes must be tried on indoors.
  • Damaged, defective or inccorrect items must be reported within 7 days of delivery. 


 

Delivery Policy

    All Girls Night Out London pieces are handmade, therefore the estimated delivery process is as follows:

     

    Once the order is placed and size is confirmed, Girls Night Out London will begin production on the next working day. Production takes approximately 10-15 WORKING days, which does not include weekends or British bank holidays. After production is complete, your order is quality controlled and packaged for delivery. Delivery within the UK takes an additional 1-2 working days. International delivery is approximately 2-4 additional working days.

     

    If you order Products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that We have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

     

    Girls Night Out London use Royal Mail trackable courier services.

     

    UK Shipping 

    standard shipping:   £2.99

    beauty shipping:      £1.99

    express shipping:    £7.99

    free shipping over £100

     

     

    Europe Shipping

    standard shipping:   £7.99

    beauty shipping:      £3.99

    express shipping:    £15.99

    free shipping over £120

     

     

    Rest of the World 

    standard shipping:   £12.99

    beauty shipping:      £4.99

    express shipping:    £19.99

    free shipping over £150

     

     

    Payment

    At Girls Night Out London, we take your payment security very seriously. All information regarding clients' payment information is secure, and only accessible to the payment service providers, Stripe, Klarna, and/or Google Pay.

     

    Payment can be made by a range of credit and debit cards (Visa, Visa Electron, MasterCard, Delta, Maestro and American Express); Klarna, Apple Pay, Amazon Pay and via Google Pay.  Payment will be debited and cleared from your account upon the confirmation of your order. By using these methods you confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to Girls Night Out London, we will not be liable for any delay or non-delivery.

     

    Intellectual Property Rights

     

      All rights are reserved to Girls Night Out London. 

       

      The intellectual property rights in the content on this Website are the property of Girls Night Out London. This includes all designs, trademarks and any other materials that can be found within the content of the website.

       

      Information About Us

       

      www.girlsnightoutldn.com is a site operated by Girls Night Out Ltd; Company No. 10676597. We are registered in England and Wales under company number 10676597 and with our registered office at 86 Outram Road, Croydon, CR0 6XF. O Our email address is: sales@girlsnightoutldn.com.